Discovery

Discovery and application dependency mapping

The CMDB is only as useful as the data and relationships it manages. ServiceNow Discovery and Application Dependency Mapping is a light-weight, agentless technology designed specifically to populate and maintain an accurate ServiceNow CMDB.

CMDB accuracy for all ITSM functions

ServiceNow Discovery and Application Dependency Mapping discovers all networked attached CIs and determines the logical and physical relationships of CIs to automate service model definition. The application is leveraged throughout all ServiceNow ITSM applications to automate closed loop change verification, unauthorized change detection, impact analysis, and hardware and software asset management.

Powerful simplicity

Native discovery and CMDB integration
Simple installation and central administration
Discover all network devices; fully extensible
Identify CI relationships and populate CMDB
Baseline, current and desired states