Change & Release Mgt

Closed-loop change management

Use ITIL-based processes for efficient and prompt handling of changes. Intuitive change calendaring, a risk calculator and native integration with the CMDB, discovery and release drives closed-loop change management. Change management helps automatically identify change activities resulting in new incidents and enforces procedures to reduce unapproved, rogue changes.

Release management built on common PaaS

ServiceNow Release Management and native integration with ServiceNow Software Development Lifecycle helps define and enforce hardware, software and service release readiness through planning, building, testing, quality assurance, scheduling and deployment. The application is designed to audit release phases and manage release candidate versions in a definitive media library.

Powerful simplicity

ITIL-based change and release management
Native integration of change, release, CMDB and discovery
Intuitive change calendar and risk calculator
Shared workflow for change and release