IT Cost Management

Demonstrate IT value in financial terms

ServiceNow IT Cost Management empowers IT leaders to convey value in financial terms by exposing costs for consumed business services. Justify service pricing within the service portfolio, stay within budgets and optimize spend by capturing and analyzing all service delivery costs.

Simplified service cost management

IT cost management uses CMDB service modeling to assign multiple expense types to defined services. By leveraging service relationships, the application aggregates CI costs, staff work time across all ITIL processes and project activity for complete cost visibility.

Powerful simplicity

Simplified cost allocation model
Compare budgets, actual costs
Forecast service costs
IT cost overview dashboards