Portfolio Management

Share what IT can do for the business

ServiceNow Service Portfolio Management helps to expose IT value to the business in an easily consumable format in language the business understands. Keep business users informed about services they rely on and are entitled to receive by documenting IT service offerings, scope, availability, and costs.

Evaluate service performance and consumption

Service consumption driven by user subscription helps IT leaders determine the correct mixture of resources required to support offered services managed within the service portfolio. Service consumption analysis helps IT better negotiate with the business and build service offerings priced accurately to reflect business needs.

Powerful simplicity

Document and present services
Manage service commitments
Service subscriptions
Manage service availability